had a new windshield installed in my 2016 f150 and this was the damage found after i was called and told truck was ready. Then after taking truck back to them was pulled into shop 3 times to install wipers correctly and wiper cowling that wasnt installed correctly and touch up paint put on it again. was told damage was pre existing after they covered it up truck is only 8 months old and now roof will have to be completely painted to be repaired properly.
The lady at the counter was really kind of rude. We were traveling & needed to have a windshield repair. She was short with her responses to questions. The issue was repaired nicely....just need to work on the attitude of those inside.
Speedy service. Very knowledgeable.
I went Friday to get a windshield for my son's car. After recieving the quote of $884 I was leaving because I could not and would not pay that, the owner came down to $495 so I bit the bullet and paid to have it replaced and inspected. Kind of wondered why they could take $400 off that easy. Yesterday, Monday, my son was coming to work and a rock hit the windshield and cracked it again. So i called to speak to someone to see if there was some sort of warrenty or defect, since the check I wrote hadn't even cleared yet, and the lady was extremely rude about it and told me if they warrenty their work or windshields that they would go out of business! Well as far as I am concerned they can go out of business because she was so rude that I will never go back, not even to get an inspection sticker. No apology for my mishap or wish there was something they could do, just "well we would go out of business ma'am". I understand that no one can control rocks or weather or whatever but after knowing my customer spent $549.40 I would offer some sort of concern for their misfortune. Not even a "I am sorry that happened!!" I will tell eveyone I know about how rude this lady was! Customer service is a MUST wether you think it is or not.
The Louisville location squeezed me in on my last second call at 4pm for a windshield and had me out the door at 4:45. Super polite and friendly! Good job ACME, well done!
Acme Glass Mirror Co Inc is a US General Contractor based in Monroe, Louisiana. Acme Glass Mirror Co Inc is located at 1312 Louisville Ave, Monroe, LA 71201, USA.
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